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Service Owner

Uncomplicated and dynamic mapping of individual requirements

To map dynamics and agility in complex, highly specialized services, many years of expertise in various enterprise environments are required to perfectly align services to requirements both technically and organizationally.

With its adaptive 3rd-level services Netlution offers exactly this dynamic and agility. With new and innovative concepts and methods, such as the use of rolling deployment system, the 24/7 3rd-level services and the intelligent mix of skills, Netlution understands its responsibility to take over the service economically and develop it further.  

Through the entire lifecycle of your service Netlution accompanies you with its experienced service management and operation teams. A corresponding SLA management (Service Level Agreement) – incl. third party providers, such as public cloud providers – with intelligent measurement methods and field-tested benchmarks offers transparency and builds the basis for optimal service delivery.

With its adaptive IT services Netlution creates security and reliability – with flexibility and cost-effectiveness at the same time.

Adaptive 3rd-level services for:  

Expertise  

  • Experienced IT operations teams –  flexible & scalable, remote & onsite
  • Ongoing extension of employee competencies through rolling, parallel deployment in different enterprise IT environments. 

Quality & Security  

  • Optimal adaptive integration regarding your existing processes & organization 
  • Optimal reliability of resources based on team-oriented staffing of IT positions (RES – Rolling Resource System)

Knowledge Transfer  

  • Expertise in building & structuring of complex services as Managed Services 

Stability & Reliability:  

  • In a rolling deployment system 24×7 (on-site, remote, 3rd level NOC) 
  • Quick and easy deployment of a team of agile IT expert teams
  • On-site: Rhein-Neckar, Rhein-Main, Karlsruhe-Stuttgart 

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